Sales Management


It is widely believed that sales is the engine of an organization. Sales provide revenue, cash flow, inventory replenishment, services to the market and more. If this is indeed the case, then your salespeople and sales managers are the fuel that keeps that engine going.


Sales professionals are a unique breed of human being. They wake every morning to start a cycle, one filled with ups and downs, celebrations and sorrow, wins and losses… and often, an enormous amount of rejection. The next morning, they wake up and do it all over again​

"If the business you are in requires you to deal with people, you my friend, are in sales." – Zig Ziglar

Fire up the engine of every business with the right skills and mindset​


Sales and Sales Management Interventions

Appointment Making

Finding new, high quality clients is the objective of virtually every business. This can be made harder to accomplish due to increased competition, poor sales technique and greater resistance to sales calls within the marketplace
Learn how to focus on increasing your opportunities to gain more ‘qualified’ leads with prospects who genuinely want to meet you and hear about what impact your product or service can have on their business.

Buyer-Oriented Selling Strategies

Most markets are more competitive than they have ever been and customers are spoilt for choice. One way to obtain a competitive edge for yourself is to be extremely ‘customer friendly’ in your selling strategy
See life through your customer’s eyes and ‘help them to buy from you’. There is an old adage ‘If you want to catch a big fish, then think like a fish and not like a fisherman’.

Making CRM Work

Supports the implementation of Customer Relationship Management and really make it happen
We address the passion and belief, that the employee as an individual makes a valuable contribution to a long-lasting, individual and personalized relationship with customers. The focus is on personal attitudes, opinions and the decision to “do” CRM.

Financial Understanding for Sales Professionals

Marketing & Sales professionals know that highly tuned people skills alone do not guarantee success
Understanding the importance of cost structures and pricing of your business and your customers’ business in order to present persuasive proposals and to negotiate wisely and with confidence

Emotional Intelligence

A keen understanding of what emotional intelligence is, why it is important for the individual and for organizations, how to improve it and apply it in the workplace
Emotional Intelligence is no longer considered a personal trait, but is now also an organizational one. A new look at a critical skill

Influencing Skills

Learn the tools, techniques and strategies to achieve results through persuasion and influence, recognizing the tactics used by others
Gain an understanding of the filters people use to see the world and the language skills that can be used to make a difference in influencing others, including learning how to sell ideas, create rapport, inspire commitment, get results and thereby enhance confidence.

Interpersonal and Communication Skills

Working with and through other people is critical for business success
Learn how to interact with other people to improve cooperation, reduce conflict, maximize everyone’s productivity and achieve increased personal effectiveness.

Key Account Management

Your company’s key accounts are your competitors’ key prospects. Your profits depend more on acquiring, protecting and developing key accounts than on any other single activity
Learn how to identify ‘who’s who in the zoo’ in terms of organization structures, politics and power and how to motivate key influencers and decision makers to help you beat the competition.

Managing Channel Partners

Learn how to train and motivate your channels to achieve outstanding results by setting performance standards and monitoring results.
This practical intervention gives a wealth of ideas for achieving company targets through the use of case studies, input sessions, skill practice, questionnaires and a unique “computer- generated‟ simulation exercise.

Contact CCM Consultancy

We are here to assist in any way possible. To find out more about our Solutions or for more information, please call or email us directly, or complete the details below to be contacted by one our team members